In my discussions with customers, I often ask the "V" question: how are you doing with virtualization? Occasionally I get an interesting response: they're entrenched IBM customer, and they point to the use of virtualization on their mainframe, and perhaps their big AIX boxen, and say they're largely virtualized. Asked and answered. I need to ask them a better question: how are you doing with pooling of resources? The Bigger The Better Any time you pool resources, you're angling for a better outcome. Lower cost-to-serve through scale efficiencies. The ability to load-level across multiple, shifting demands. Being able to react quickly to new and unforseen demands. Efficient processes that manage resources in the aggregate, rather than individually
